MII Virtual Classes
This image for Image Layouts addon

Certification in Regulatory Compliance (Insurance)
Workshop 1 dates: 12-13 October 2020
Workshop 2 dates: 14-15 October 2020

About the Course

This Certification is the first in a series of courses that will take you from entry level to becoming a professional Compliance Officer in the insurance services landscape of today. This programme is designed to equip you to demonstrate knowledge, understanding and skills regarding the regulatory environment, the role and responsibilities of both the compliance function and the Compliance Officer.

It will give you the skills needed to successfully discharge these duties as well as the implementation of key compliance activities and an awareness of different types of financial crime.

Entry requirements:

  • Have a good general education (i.e. SPM or O Level)
  • Have the ability to complete the reading and written aspects of the programme in English
  • A desire to build a career in compliance in the field of insurance

Participant Profile

  • New graduates from any discipline
  • Those wanting to build a career in compliance in the fields of Insurance or other financial services
  • Staff involved in risk functions and internal or external audit
  • Anyone with less than 3 years of experience in compliance or anti-money laundering (AML)

Designation Award

  • Certification in Regulatory Compliance by ICA and MII
  • ICA International Advanced Certificate in Compliance awarded in association with Alliance Manchester Business School, The University of Manchester
This image for Image Layouts addon

Advanced Certification in Regulatory Compliance (Insurance)
Workshop 1 dates: 19-22 October 2020
Workshop 2 dates: 25-28 January 2020

About the Course

The changing regulatory environment has resulted in a growing need for compliance professionals. The Advanced Certification in Regulatory Compliance qualification wil provide you with the necessary theoretical and practical skills to enhance your career and develop within your profession. It gives the necessary knowledge, skills and understanding of key topics that affect Compliance Professionals particularly an in-depth view on the inter-relationship between governance, risk and compliance.

Entry requirements:

  • Degree or professional qualification with at least three years of compliance related work experience or Certification in Regulatory Compliance (Insurance) with at least one year of compliance related experience

Participant Profile

  • Compliance, AML and Financial Crime Officers
  • Money Laundering Reporting Officers
  • Managers with responsibility for Internal Compliance Controls
  • Internal and External Audit Staff
  • Company Secretaries
  • Legal Practitioners
  • Accountants

Designation Award

  • Advanced Certification in Regulatory Compliance awarded by ICA and MII
  • ICA International Diploma in Governance, Risk and Compliance awarded by ICA in association with Alliance Manchester Business School, The University of Manchester
This image for Image Layouts addon

Fire Clauses - How to Apply The Right Clauses for Maximum Protection
20 - 21 October 2020

About the Course

You may have come across instances where clients have asked for a whole range of fire insurance clauses to be incorporated into the fire policy thinking that the coverage would be more comprehensive. However, the purpose of these clauses must be well understood. And clauses applied should be relevant. Otherwise, the inclusion of certain clauses could be detrimental to the interest of the Insured in the event of a claim.

To interpret and understand the meaning of some of the fire clauses could also prove to be a daunting task given the technicalities involved.

In light of the above, this course has been designed to help participants understand the meaning and intention of clauses and also to apply the appropriate clauses to suit the Insured’s specific requirement.

To facilitate easy understanding of clauses, simple language and real-life examples will be used.

Key Learning Outcome:

  • interpret clauses correctly.
  • see the technicalities involved.
  • know when and how to use them.
  • tailor- make a fire policy with relevant clauses that offer the best
  • coverage and protection to the Insured common clauses.

Who Should Attend

Underwriter, Claim personnel, Adjuster, Marketing Staff, Brokers, Agent,Policyholders and those who are interested to understand the fire clause in depth.
This image for Image Layouts addon

Nominations and Claims in Life Insurance Contracts
27 October 2020

About the Course

This course gives a clear insight into the legal principles of the operational aspects of life insurance, with regards to the implications of the appointment of nominees in life insurance policies and the payment of death claims.


Key Learning Outcomes

  • Explain the principles and practices applied in the payment of death claims;
  • Appreciate the practice of various insurers in the Malaysian industry;
  • Compare the practice of life insurers with that of Takaful Operators in the appointment of
    nominees and payment of death claims; and
  • Discuss in detail, the legal principles in the operational aspects of life insurance with regards to
    the appointment of nominees in life insurance contracts.

Who Should Attend

Senior management and executives in underwriting, customer servicing, claims, business development and training departments of life insurance companies and banks involved in Bancassurance.
This image for Image Layouts addon

The Impact of COVID-19 on Insurance in The Long Term
28 October 2020

About the Course

The insurance market continues to receive notification of COVID-19 related losses from around the world. Its financial impact on the insurance market has still not been fully quantified but is likely to be significant.

At the same time, the reputation of the insurance market has taken a hit as many businesses are unhappy that their property damage/business interruption coverage did not protect them in this scenario. And the industry has been rapidly accelerating into a digital world as brokers and insurers from around the world have adapted to home working. How will COVID-19 impact insurance in the long term?


Learning Outcomes

  • Identify the classes of insurance which have been and are likely to be impacted by COVID-19 losses.
  • Have an overview on the potential financial and reputational damage suffered by the insurance market.
  • Describe how insurers are reacting to those losses.
  • Discuss how the insurance market may change in the longer term.

Course Content

  • Classes of insurance affected by COVID-19
  • Claims handling
  • Policy coverage issues
  • Customer complaints
  • Introduction of COVID-19 exclusions
  • Financial impact on global insurance & reinsurance market
  • The Future
This image for Image Layouts addon

Insight Into Fire Insurance Claims
9-10 November 2020

About the Course

Participants will be given an in depth understanding of the claims aspects including the general principles and its application, the various methods of a claim investigation, the various measures and practice of indemnity as well as the various claims issues faced in the industry.


Learning Outcomes

  • gain a deeper understanding of essentials of a binding contract.
  • relate the principles of insurance and its application to fire insurance claims.
  • apply various methods and aspects of claim investigation.
  • interpret various measures and practice of indemnity.
  • identify and discuss the claims procedures and various claims issues.

Who Should Attend

Departmental Heads, Underwriters, Claims Handlers, Adjusters, Brokers, Agents & Policyholders who are involved in fire insurance claims.
This image for Image Layouts addon

Business Interruption – Ensuring your customers understand what it does and does not cover following COVID-19
10 November 2020

About the Course

The disappointment of customers and the many policy disputes on business interruption coverage following the pandemic have illustrated that many insureds and some of their brokers did not understand the limitations of property damage/business interruption coverage.


Learning Outcomes

  • Illustrate how property damage/business interruption policies usually only cover interruption following “physical damage”.
  • Explain how some of the business interruption extensions may provide cover which is not triggered by physical damage but which is still limited in scope.
  • Outline how property damage/business interruption insurers may impose additional language to exclude coverage for interruption caused by a pandemic.
  • Outline some of the potential pandemic insurance/reinsurance options which are now being discussed in markets around the world.

Course Content

  • Property damage/business interruption policies
  • Various scenarios which can be used to demonstrate the coverage provided by business interruption coverage and its limitations
  • Potential pandemic insurance/reinsurance options in the market
This image for Image Layouts addon

Cyber Loss Scenarios to Test and Demonstrate the Coverage Following COVID-19
19 November 2020

About the Course

The disappointment of customers and the many policy disputes on business interruption coverage following the pandemic have illustrated that many insureds and some of their brokers did not understand the limitations of property damage/business interruption coverage.

Cyber insurance policies are newer, less tested and arguably trickier to understand than property damage/business interruption policies. Therefore, brokers and insurers must be able to clearly explain to customers the coverage and any limitations to the coverage to prevent similar policy disputes.

The best way of doing this is to scenario test the policy wording with potential cyber scenarios in order to understand how the policies may respond.


Learning Outcomes

  • Identify four common cyber loss scenarios which may or may not be covered under a cyber policy.
  • Identify which customers are likely to be most concerned with what scenario.
  • Explain how a cyber insurance policy may or may not apply to each scenario.
  • Prepare an action plan on how to use the scenarios to both demonstrate the value and potential limitations of cyber insurance.

Course Content

  • Cyber insurance policies
  • Four common cyber loss scenarios
  • How a cyber insurance may or may not apply to each scenario
  • How to use the scenarios to prevent policy disputes
This image for Image Layouts addon

Risk Management Lessons from the Global Response to COVID-19
7 December 2020

About the Course

Pandemic was Number 1 on many government’s risk registers and high on the list of many organisations’ risk radars but its sheer scale has surprised us all. The crisis management planning of many organisations and governments has served them well but at other times we have all been trying to frantically catch up.

So, what risk management lessons can we learn from the pandemic?


Learning Outcomes

  • Identify the risk management plans and actions which have served governments and organisations well.
  • Areas where risk management planning and responses could be improved.
  • Actions which we can put in place to prepare ourselves for some of the other risks of the future including the current pandemic.

Course Content

  • COVID-19 on global insurance market
  • Risk management plans
  • How to improve risk management plan in response to pandemic
  • The future

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H), 

MII City Centre @ Wisma FGV,

6th Floor of Wisma FGV, 

Jalan Raja Laut,

50350 Kuala Lumpur,

Malaysia

 

Tel : +603 2712 8882

Email : customercare@mii.org.my

Connect With Us

         
©2019 The Malaysian Insurance Institute. All Rights Reserved. Designed By MII

Search