This programme provide basic concepts of general principles of insurance, basic knowledge of life policies, basic knowledge of life claims, basic concepts of legal in insurance claims and basic concepts of claims procedures.

Effect of FSA to life claims also application of theories, concepts and procedures learned into practices based on case scenarios.

Key learning Outcomes

At the end of the course, participants will be able to :

•Analyze basic understanding of General Principles of Insurance
• List the basic types of Life policies
• Discover on types of Life Claims.
• Discover the Legal aspects
• Analyze insurance contract and the application of FSA to Life Claims
• Simplify the end to end process in Claims handling
• Examine of theories and concepts into practices


Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H), 

MII City Centre @ Wisma FGV,

6th Floor of Wisma FGV, 

Jalan Raja Laut,

50350 Kuala Lumpur,



Tel : +603 2712 8882

Email : customercare@mii.org.my

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