Understanding Contract Wordings Medical & Health Insurance Workshop

This two-day advanced workshop is developed for medical & health claims assessors. The contents covered in this workshop is more challenging than the contents of the previous programmes. This workshop focusses on the application of policy terms against case studies. Understanding these applications will enable participants to save time when performing daily processes and make valid decisions. The delivery of this programme mainly involves group discussion and case study evaluation activities. 

Key learning Outcomes

At the end of the course, participants will be able to :

• Examine case studies in different scenarios and make valid decisions.
• Appraise available information to derive fair decisions.
• Assess case studies in a systematic way to pay valid claims.
• Discuss on the different decisions taken by participating insurance
companies on payable and non-payable items.


Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H), 

MII City Centre @ Wisma FGV,

6th Floor of Wisma FGV, 

Jalan Raja Laut,

50350 Kuala Lumpur,



Tel : +603 2712 8882

Email : customercare@mii.org.my

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