MII Customised Training

Customised training is often associated with higher spending budget. However, taking a one-size-fits-all approach to training may not ultimately meet business goals.

At MII, we work closely with our clients to develop targeted and relevant training content specially designed to meet our client’s unique business needs. We also deliver customised programmes at a time and location that suits our clients, which is a cost-effective way to train groups of staff and enhances the learning experience.

Why Organizations Should Consider Customising Training Programmes

Promotes time efficiency
Promotes cost-saving for group trainings
Delivery of targeted and relevant
training content
Closes knowledge and skills gap of employees
Promotes blended learning to suit
various preferences
Maximizes the return on investment (ROI) through higher knowledge retention

Customised Programmes Developed by MII to Cater to Our Clients' Specific Needs

Insurance Programmes
  • General Insurance Training for Internal Auditors
  • Understanding General Insurance Business (for Internal Auditors)
  • Fire Insurance Business: The Catalyst of Growth for the Agents
  • Revised Fire Tariff (RFT) Clauses and Warranties: The Hidden Benefits and Limitation
  • Non-Motor Insurance Classes: Policy Coverage and Exclusion
  • Simplified Understanding of Fire Consequential Loss with Salient Points and Sales Strategy
  • Business Ethics and Conducts
  • Technical Competency Training on Fire Related Add-on Coverages for Marketing Officers
  • Risk Based for Small Medium Enterprise (SME) / Small Medium
    Industry (SMI)
  • Agents Understanding of Underwriting and Claims Processes
  • Professional Certificate in General Insurance for Agent (PCGIA)
  • Professional Certificate in General Insurance for Business Development Executive (PCGIB)
  • Professional Certificate in General Insurance (PCGI)
  • Expanding Personal Lines Business and Commercial Lines through Cross-Selling
  • Insurance Account Management - SME's Business Retention, Renewal and Cross Selling
  • Liability Insurance - Public Liability, Product Liability, Professional Indemnity
  • Understanding of Motor Insurance
Non Insurance Programmes
  • Raising Defences: Section 17A, MACC Act*
  • The Art of Social Selling*

*offered in collaboration

No matter what your training needs are, a customized training solution is the best way to help meet your corporate goals.

Contact Us

For more information on MII’s Customised Training Services, call


Tel: 012 210 0465


Tel:  017 649 2510


Tel: 012 652 3934

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H),
Level 6, Bangunan AICB,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia 

Tel : +603 2712 8882

Email : customercare@mii.org.my

Customer Service Virtual Office: Open from 10:00 a.m. to 12:00 p.m., Mon-Fri

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