The internet of things has made data readily available to us all. People love to post on their social media accounts. The internet and social media are a hive of information. As a result, they are increasingly used as part of the investigation and assessment of insurance claims. But there are serious pitfalls if this is not done in accordance with the law and ethically. Indeed, you may find yourself on the wrong side of the law and facing litigation or you may not be able to use evidence that you had obtained. This webinar addresses all these issues. How to use the internet and social media in accordance with the laws and how to obtain and preserve evidence. Some case studies will be used to show how things can be done properly but also what happens when things go wrong!

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About the Speaker
Mr Jeff Heasman

Jeff Heasman PGCert CELTA, LL.B (Hons), LL.M is a qualified language trainer with many years experience of working within the legal and insurance industries as a litigation executive and senior liability adjuster.  

In addition to having handled litigation up to the Court of Appeal in London, and dealt with insurance claims arising from many worldwide jurisdictions, Jeff has extensive experience of providing training to lawyers, insurance professionals and English language teachers across the world.  

Jeff has been Dean of the Faculty of Law at Cavendish University Zambia (CUZ) in Africa, where he was also a lecturer in the law of torts.   He has also been a tutor in Legal and Academic English at Swansea University and has delivered courses in Business English to MBA students and company directors at a private university in Spain. 

Through his consultancy services, Jeff has overseen the establishment and operation of Legal English testing centres across Africa, South America, Asia and Europe. 

As a result of his specialist knowledge and networks, Jeff is increasingly approached by leading universities from across the globe to provide consultancy services in internationalisation strategies for those looking to enter the markets across the sub-Saharan region of Africa.  

Jeff has delivered many public lectures on subjects such as the law of torts and plain language and has provided training in insurance law and practice to some of the world's largest and most prestigious organisations, as well as regularly providing seminars for the Chartered Insurance Institute in the UK.  He is currently working with a number of organisations to promote plain English in the insurance industry and has experience of editing insurance policies.  

Jeff regularly writes blogs for different organisations and articles on skills and communication, including for the global industry newspaper, The Lawyer.  He has taken part in media debates on the insurance industry in the UK and has also appeared on national television and radio in various countries, primarily talking about the communication skills of law students and lawyers.

Registration closes:
10 January 2023, 6.00 p.m. (MY/SG Time)

Registration Fee:
Member: RM 150.00 (USD 37) Non Member: RM 200.00 (USD 47)

For any inquiries on this event, write to us at

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