Whilst each individual has their own negotiation style, particular markets tend to have common themes and cultural norms when it comes to negotiation and communication styles. This masterclass will focus on what you need to know and take into account when negotiating with the London market.

We will focus on the following areas:
➢ Preparing for the negotiation by obtaining and sharing information
➢ Communication strategies and cultural norms in the London market
➢ Identifying interests to deal with proposals and counterproposals
➢ Handling objections and disagreements
➢ Closing the deal or walking away amicably

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About Speaker
Mr Jeff Heasman
Jeff Heasman PGCert CELTA, LL.B (Hons), LL.M is a qualified language trainer with many years experience of working within the legal and insurance industries as a litigation executive and senior liability adjuster.  

In addition to having handled litigation up to the Court of Appeal in London, and dealt with insurance claims arising from many worldwide jurisdictions, Jeff has extensive experience of providing training to lawyers, insurance professionals and English language teachers across the world.  

Jeff has been Dean of the Faculty of Law at Cavendish University Zambia (CUZ) in Africa, where he was also a lecturer in the law of torts.   He has also been a tutor in Legal and Academic English at Swansea University and has delivered courses in Business English to MBA students and company directors at a private university in Spain. 

Through his consultancy services, Jeff has overseen the establishment and operation of Legal English testing centres across Africa, South America, Asia and Europe. 

As a result of his specialist knowledge and networks, Jeff is increasingly approached by leading universities from across the globe to provide consultancy services in internationalisation strategies for those looking to enter the markets across the sub-Saharan region of Africa.  

Jeff has delivered many public lectures on subjects such as the law of torts and plain language and has provided training in insurance law and practice to some of the world's largest and most prestigious organisations, as well as regularly providing seminars for the Chartered Insurance Institute in the UK.  He is currently working with a number of organisations to promote plain English in the insurance industry and has experience of editing insurance policies.  

Jeff regularly writes blogs for different organisations and articles on skills and communication, including for the global industry newspaper, The Lawyer.  He has taken part in media debates on the insurance industry in the UK and has also appeared on national television and radio in various countries, primarily talking about the communication skills of law students and lawyers.

Registration closes:
14 September 2022, 6.00 p.m. (MY/SG Time)

Registration Fee:
Member: RM 150.00 (USD 37) Non Member: RM 200.00 (USD 47)

For any inquiries on this event, write to us at events@mii.org.my.

We look forward to seeing you online

#LearningNeverStops #buildingknowledgetogether

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