Introduction to General Insurance Company Operations

This short course e-Learning module includes contents on the Malaysian Insurance Market, its Legal and Regulatory Framework, insurance market components, organisational structure of a General Insurance company and many more.

Learning content of this short course complements the actual training material used in the classroom setting. Introduction to General Insurance Company Operations e-Learning is approved by Subject Matter Experts of the insurance industry.

Session 1: Historical Review of The Malaysian Insurance Market
Session 2: The Legal and Regulatory Framework Applicable to Malaysian General Insurance Companies
Session 3: Insurance Market Components
Session 4: Duties and Responsibilities of The CEO and Directors, Operating Cost Control, Margin of Solvency, and Reserving Guidelines
Session 5: Organisational Structure of A General Insurance Company
Session 6: Malaysian National Reinsurance Berhad and Its Role in The Local Insurance Industry
Session 7: Career in The Malaysian Insurance Industry Including The Role of The Malaysian Insurance Institute


LANGUANGES: English only.

PREREQUISITES: No pre-requisites condition required.

TARGET AUDIENCE: To those who interested to learn and refresh about the overview of Introduction to General Insurance Company Operation.

CPD Hours: 14 hours

Certificate: e-Certificate is available in PDF format via ILMS.

  1. Comprehensive content approved by Subject Matter Experts of the insurance industry
  2. Interactive content designed using sound Instructional Design
  3. User-friendly navigation Attractive multimedia interface and animations
  4. Self-assessment activities
  5. SCORM-compliant

Price: RM 250.00 per subscription (inclusive of 6% SST)

Validity Period: 3 months

Number of questions: 30 multiple choice questions (MCQ)

Limit of attempt: Unlimited (during validity period of 90 days)

Passing mark: Minimum of 70% and above.

Entitlement: 14 CPD Hours
This OLC are packaged in SCORM, uploaded into Moodle and hosted by iLMS. The systems requirements to run this module are as follows:
  • Windows
  • 1 GHz or faster processor Intel® Pentium® 4, Intel Centrino®, Intel Xeon®, or Intel Core™ Duo (or compatible) processor Microsoft® Windows® XP with Service Pack 3, Windows 7 with Service Pack 1, or Windows 8
  • 4 GB minimum of RAM 
  • 30 GB hard disk space
  • 1024 x 768 display (1280 x 1024 recommended) with 16-bit graphics adapter 
  • Broadband Internet connection (for online content) 
  • Java Runtime Environment 8 (for online content) Adobe Flash Player 11
  • Internet Speed 2 MBPS

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H), 

MII City Centre @ Wisma FGV,

6th Floor of Wisma FGV, 

Jalan Raja Laut,

50350 Kuala Lumpur,



Tel : +603 2712 8882

Email :

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