Ms. Loh Guat Lan
President of Life Insurance Association of Malaysia (LIAM)
Congratulations to MII’s Class of 2020 and 2021!
You made it! All your hard work and perseverance have led you to this proud moment in your lives.
I always believe that graduation is a beginning of a great journey into a successful future.
I applaud and praise MII for playing a significant role in the development of the insurance industry in Malaysia,
through its extensive range of quality education and training programmes for professionals in the financial
services industry.
I am impressed by the Class of 2020 and 2021 which consist of 1,271 graduates who have
successfully completed the MII professional programmes. Despite the pandemic and its impact on
education, you have all shown great strength and resilience to achieve this remarkable growth. I am confident
that over the course of your time at MII, you have developed key skills required to succeed in the insurance
industry. Be proud of what you have achieved and remember to make the most of your qualification from MII
throughout your career.
The theme of today’s event, “Leveraging on digital-empowered learning during challenging times” bodes
well with the changes and developments that have taken place in the country. Since the COVID-19 pandemic,
digital has become central to every interaction, forcing companies to adopt the change and quickly adjusting
themselves to the crisis by leveraging digital opportunities, to engage and build closer ties with their customers.
To build a successful career, you need to leverage and adopt digital technologies to remain
competitive and to adapt to the evolving needs in today’s working environment. I strongly urge you to
upgrade your skills and expand your digital knowledge. Always remember that learning has no
boundaries; in fact, it is a life-long journey.
As a progressive industry, we are committed to driving innovation and keeping pace with the
rapid advances in digital technology to stay competitive. Through digital innovation, we continue to
champion our national agenda in educating Malaysians on the importance of life insurance
protection and building a workforce that is responsive to the insurance needs of the rakyat. As
you embark on your career path in insurance, I would like to emphasise on the
important role that we play in the lives of the people. Insurance protection is
essential to peoples’ lives. During their difficult moments, our purpose and
values matter a lot to them. Hence, we need to go the extra mile to make a huge
difference in their lives. Insurance careers offer virtually limitless opportunities to
earn, learn and make lasting contributions to your community every day, and I humbly
request all of you to contribute to this.
I wish you every success as you enter this next exciting stage of your life and
career and look forward to welcoming you to join this dynamic community.
Ms. Loh Guat Lan