As we had already kickstarted our transformation journey in 2019, the onslaught of the pandemic in 2020 has only accelerated our transformation plans and initiatives. To cater to the immediate needs of the industry, MII embarked on an aggressive transformation campaign to ensure we complete as many new projects and enhancements as we possibly can. This includes improvements in our operations, delivery, systems and development of our people.
Innovation
To build a dynamic
and competitive
insurance industry
Human Capital
Development
To build future
ready and proficient
talent pool
Professional
Standards
To build trust and
public confidence
in the industry
Thought Leadership
To develop a strong
community of practice
in line with global
standards and
best practices
Operational
Excellence
Providing value
to customers to be
data driven, efficient
and agile
Responsive
Infrastructure
To have an Adaptable,
Flexible and Scalable
Infrastructure
Highly Skilled
Workforce
To have people with
growth mindset and
right skills to power
the organizational
transformation
