About the Course
Participants will be given an in depth
understanding of the claims aspects in
insurance including general principles and
its application, various methods of claims
investigation, various measures and practice of
indemnity, as well as the various claims issues
faced in the industry.
Key Learning Outcome:
At the end of the course, participants will be able to:
- Gain a deeper understanding of the
essentials of a binding contract.
- Relate the principles of insurance and its
application to fire insurance claims.
- Apply various methods and aspects of
claims investigation.
- Interpret various measures and practices
of indemnity.
- Identify and discuss claims procedures and
various claims issues.
Course Content:
Day 1
-
A Binding Contract
-
The Insurance Contract
-
Methods & Main Aspects of
Investigation
Day 2
- Indemnity Practices
-
Claims Procedures & Issues
-
Case Studies
Target Audience
This course is suitable for Departmental Heads, Underwriters, Claims Handlers, Adjusters, Brokers, Agents,
and Policyholders involved in claims on fire insurance.
Speaker Profile
KENNETH WONG
BSc (Hons) in Physics, Dip Ed, ANZIIF (Snr Assoc),
CIP, FCILA, FEUDI-ELAE, FCLA, FIFAA
Kenneth is a Certified Insurance Practitioner, a Chartered Loss Adjuster and
a European Loss Adjusting Expert. He joined loss adjusting in December
1983 and has handled all mainstream classes of general insurance claims,
among which were large and complex property and engineering claims that involved business interruption. He has handled international assignments in Brunei, Singapore, Jamaica, Oman, Thailand, Australia and Malaysia.
Kenneth was the Managing Director and CEO of an adjusting firm before progressing to claims
consultancy services in 2015. He has been actively involved with The Malaysian Insurance Institute
since 1987 in conducting courses for the local insurance industry and developing markets (in
collaboration with the ASEAN Insurance Training & Research Institute) in ASEAN countries, the Middle
East and other countries in the Pacific; and in reviewing the Basic Certificate Course In Insurance
Loss Adjusting. He was also a keynote speaker for notable events such as Asia & Oceanic Association
Forum, Retailers Association Asia Regional Conference, and Conference of Property Managers and
Valuers and Estate agents.
Date and Time
Date: 15 - 16 November 2022
Time: 9.00 a.m. - 4.00 p.m.
Registration Closing Date: 14 November 2022
Price
Early Bird (Register before 31 October 2022)
MII Member:
RM880 (Single), RM830 (Group)
Non Member:
RM1,050 (Single), RM1,000 (Group)
International:
USD250 (Single), USD230 (Group)
Normal Fee
MII Member:
RM950 (Single), RM900 (Group)
Non Member:
RM1,100 (Single), RM1,050 (Group)
International:
USD280 (Single), USD260 (Group)
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