#LearningNeverStops Webinar Series
(Upcoming Sessions)

#LearningNeverStops Webinar Series comprise of curated webinar sessions conducted and supported by MII as well as other industry experts. The topics in our webinar sessions are selected on its relevance to the industry in current situations and ones that can help us gain and apply knowledge for a better future.

Understanding and Insuring Marine Vessels

2 August 2021  
11.30 a.m. – 12.45 p.m. (MY Time) (Timezone Converter)

Hull & Machinery insurance is a huge subject, because ships sail around the world, they are owned by people of diverse cultures, speaking different languages, they operate in many different weathers, carry a huge array of different cargoes and the vessels themselves are built to a variety of different standards and are operated by individuals and companies with many different skill-sets. Add to this, the many different clauses used all around the world, maritime law, general average, and all the different conventions that may (or may not) apply – it makes for an interesting career and is not something that can be learned quickly.

This 5-session course will be helpful to both beginners and intermediate learners, each of whom should be able to gain something from it. Beginners will be able to understand the basics of the maritime industry, while intermediate learners will be able to use the information given as a refresher and ultimately gain a better of understanding of this line of insurance.

SESSION 5 - Claims and how they apply
(2 August 2021, 11.30 a.m. – 12.30 p.m.)

In this session, attendees will be taken through the Institute Time Clause and given practical examples of how the clauses are applied to real life loss situations.

Speaker’s Profile
Mark Stevens
Managing Director
Coastal Marine Asia Holdings Limited

Mark Stevens has been working in the international insurance market since 1972. After 20 years as a marine and offshore energy broker at Lloyd’s in London, he moved to Kuala Lumpur in 1993 to set up an office for a Lloyd’s broker. In 2003, he moved to Jakarta as President Director for one of the world’s mega brokers and later joined the Management Board of one the leading insurers in Jakarta.

Mark was one of the three founders of Coastal Marine Asia Limited in 2012, an underwriting and broking company.

Mark is the author of:

  • An Overview of Risk Management and Insurance for the Shipowner
  • An Overview of the Insurances for the Offshore Oil Gas Industry
  • An Overview of the Insurances for Large Onshore Construction Projects

Registration Fee:
MII Members: Complimentary
Non Members: RM 50.00 (fee for each webinar)



Mark Stevens,
Managing Director,
Coastal Marine Asia Holdings Limited

MII Webinar Series

Data Security Talks

3 August 2021  
1.00 p.m. AEST / 11.00 a.m. SGT (Timezone Converter)

Data is your most valuable asset–but it’s also your most vulnerable. Despite putting thorough and rigorous defensive security measures in place, ransomware is still getting in and corrupting data, forcing organisations to pay massive ransom fees. The reality is that thicker walls are no longer enough.

Join hackers, Palo Alto Networks, security forward APAC organisations, Cyber Risk Industry Specialists Deloitte, and more Security Leaders for an afternoon of virtual talks to learn bout new cyber/ransomware threats, hacking tools, techniques and how even seemingly secure organisations can be laid bare. Get the inside stories on organisations that have been hit recently by ransomware, get insights on how companies are mitigating data risk and learn practical tips on how to strengthen your security posture.



Rubric APAC Edition

SFF 2021 Launch Event

4 August 2021  
4.00 p.m. - 5.30 p.m. SGT (Timezone Converter)

SFF 2021 is back this November, and we’re excited to tell you what we've been up to! Join us for three exclusive insider sessions with global FinTech leaders, and an unveiling of what to expect at the sixth edition of the SFF, which also marks the 50th anniversary of the Monetary Authority of Singapore.

4 p.m. : Up close and personal with Stephen Bird, CEO of abrdn
  • Stephen Bird, Chief Executive Officer, abrdn
  • Sopnendu Mohanty, Chief FinTech Officer, Monetary Authority of Singapore
The session, moderated by Sopnendu Mohanty, MAS’ Chief FinTech Officer, will cover:
  • Lessons for leaders: pivoting the business during a crisis
  • Trends to watch: rising demand for innovation in wealth management, growth areas in Asia
  • Long term vision: hybrid working, embedding a digital culture, and reimagining leadership
4:30 p.m. : Unveiling of SFF 2021

Are you ready for SFF this November? In this session, we'll tell you more about what to expect on the format and event platform, as well as the overall event theme.
  • Ari Sarker, Co-President, Asia Pacific, Mastercard
  • Irina Chuchkina, ExCo Member, Singapore FinTech Association
  • Janet Young, Managing Director & Head of Group Channels & Digitalisation, United Overseas Bank
4:50 p.m. : FinTech Fight Club

Join our FinTech leaders and VC experts as they pitch the biggest growth area in FinTech and why they're so excited about it. The most compelling pitch will be crowned the FinTech Fight Club winner, so expect an edgy battle packed with insight, humour and tears!
  • Amrish Rau, Chief Executive Officer, Pine Labs
  • Edith Yeung, General Partner, Race Capital
  • Melissa Guzy, Co-Founder & Managing Partner, Arbor Venture Management Company
  • Prajit Nanu, Co-Founder & Chief Executive Officer, NIUM

SFF: The Green Shoots Series

How To Stop ‘Selling’ and Start Building Relationships

9 August 2021  
3.00 p.m. – 4.00 p.m. (MY Time) (Timezone Converter)

We all love to buy things… but we hate being sold to.

It’s becoming much more difficult to ‘sell’, when there is so much more choice, competition, and customer awareness. How do you differentiate yourself and why is building relationships the key to your future success?

This webinar by the founder and MD of London School of Sales, Vinit Shah, will help you understand what it takes to be effective at sales, and why YOU need to rethink your long-term strategy and how you’re going to generate interest and engagement.

More specifically you’ll learn how to:

  • Be more consultative in your sale approach
  • Build lasting relationships and why trust is the cornerstone
  • Build a business network of ‘friends’

Speaker’s Profile
Vinit Shah
Founder & Managing Director, London School of Sales

Vinit believes in continuous development. Only by discovering the habits and behaviours that are holding us back will we be able to change from within, appreciate our values and lead with integrity and character.

He is the author of Slice, which encourages aspiring sales professionals to harness the power of personal development; and as the founder of London School of Sales, he provides e-learning and performance coaching to sales teams and managers.

Vinit has 25 years of commercial experience. His expertise is in problem solving and building high-performance teams by inspiring, motivating and coaching individuals. He has a proven track record of creating sustainable value and delivering ROI by translating strategic objectives into innovative, commercially viable solutions.

London School of Sales, headquartered in United Kingdom, was created by salespeople for salespeople to provide you with the essential sales skills and techniques you need to overcome the daily challenges you face. Develop a personal toolkit and the growth mindset needed to excel in your sales career, whether you are just starting out, want to improve your performance or step up as a team leader. Their approach to sales training is practical and honest, and delivered safely through their cutting-edge platform.

London School of Sales online training programmes have been independently assessed and accredited by Continuing Professional Development UK (CPD UK).

Registration Fee:
MII Members: Complimentary
Non Members: RM 50.00 (USD 15.00)



Vinit Shah,
Founder & Managing Director
London School of Sales

MII Webinar Series

Deciphering Merger & Acquisition Insurance

11 August 2021  
10.00 a.m. - 12.30 p.m. SGT (Timezone Converter)


Mergers and Acquisitions (M&A) are complex transactions with multiple moving parts. Both buyers and sellers are often concerned about how contractual guarantees, taxes, or ongoing litigation might impact a merger or acquisitions. M&A Insurance or Transactional Risk Insurance is designed to help buyers and sellers navigate the turbulent waters of mergers and acquisitions. It provides an ability for a buyer or seller to reduce their exposure to claims against the representations and warranties contained in the sale documentation.

During this training session, speakers from Marsh Insurance Brokers will be sharing their perspective and experience as to how buyers and sellers can better manage M&A risks through insurance. The session will cover the following topics:

Warranty & Indemnity {W&I) insurance:

  • What is W&I insurance?
  • The Market Statistics
  • The Importance of W&I insurance
  • Key Exclusions
  • The Underwriting Process

Tax insurance:

  • Introduction to Tax Insurance
  • Motivations for using Tax Insurance
  • Process and Timeline

Claims in Warranty & Indemnity insurance:

  • Claims Statistics
  • Claims Trends
  • Claims Process



SII Webinar Series

Personal Data:
Compliance Strategy & Enforcement Trends For Insurance Companies

17 August 2021  
10.00 a.m. – 1.00 p.m. (MY Time) (Timezone Converter)

The catchphrase has always been ‘if banks hold the money, insurers hold the data’. This has never been truer since personal data is the lifeblood of insurance and takaful services. Without sound data management, product and service offerings by insurance and takaful companies may not be able to be accurately and comprehensively tailored to suit their clients’ needs. Insights on key decisions affecting underwriting, policy pricing, claims settlement and fraud prevention all depend on data collected and harnessed by insurers.

While data-led analysis is paramount to sustainability of insurance and takaful operators, compliance with the Personal Data Protection Act 2010 is also equally important. This refresher session aims to revisit data compliance strategy and enforcement trend for insurance and takaful companies in Malaysia in their transition into a more data and digitally driven industry against the backdrop of the increasingly stringent regulatory framework and higher stakeholder expectations.

This programme seeks to help participants:

  • UNDERSTAND the current regulatory framework of personal data management and governance.
  • GAIN insights into what matters most now for insurance and takaful operators in terms data compliance strategy.
  • APPRECIATE the lessons in enforcement trends for personal data protection in Malaysia and abroad.
Programme Outline

Session 1 (1 hour)
Personal Data Protection: What Matters Most Now to Insurance & Takaful Operators

Session 2 (1 hour)
Personal Data Compliance Strategy: Is Your House in Order?

Session 3 (45 Minutes)
Personal Data Enforcement Trend in Malaysia & Abroad: Key Lessons

Q&A: 15 Minutes

Speaker’s Profile

Norhisham Abd Bahrin is a Corporate and Mergers & Acquisitions Partner at Azmi & Associates, a legal firm with 85 lawyers in KL. His corporate practice areas focus on investments, restructuring and corporate governance. 

  • Over 20 years of corporate legal experience
  • Advocate & Solicitor at the High Court of Malaya
  • Graduated from the International Islamic University Malaysia with LLB (Hons.) in 1999.
  • Holds an MBA in International Business from the Royal Docks Business School (University of East London).

Norhisham regularly speaks on legal issues affecting businesses for various public and in-house corporate trainings for many entities including the Securities Industry Development Corporation (SIDC), Malaysian Institute of Accountants (MIA), and the Malaysian Directors Academy (now known as the Institute of Corporate Directors Malaysia). He has also coached board members of public listed companies and GLCs including for PETRONAS, Sime Darby Bhd, UMW Holdings Bhd, PERODUA, FGV, FELCRA, PUNB, PNS, MARA, Pelaburan Mara Berhad, PKNS and many others.

Registration Fee:
MII Members (Individual/Institutional) – RM 80.00 | USD 25
Non MII Member - RM 150.00 | USD 40



Norhisham Abd Bahrin,
Corporate and Mergers & Acquisitions Partner
Azmi & Associates

MII Webinar Series

Health & Ageing Conference 2021
What will it take to ensure a healthy recovery from COVID-19?

Thursday, 2 December 2021, 9.00 a.m. –5.00 p.m. GMT
Friday, 3 December 2021, 9.00 a.m.–1:00 p.m. GMT (Timezone Converter)

The COVID-19 pandemic will have lasting effects on our lives. A series of lockdowns has given us a new lens through which to consider our well-being: physical, mental, financial and – more broadly – societal. This shift coincides with a quiet revolution in the life and health insurance industry. As societies are being redefined by demographic and epidemiological developments as well as advancements in medical technology, traditional insurance operating models are coming under pressure to transform in order to remain relevant. All of this is happening against a backdrop of rising consumer expectations and changing attitudes towards businesses, governments, science and technology. The consequences are far-reaching.

The 2021 Health & Ageing Conference will convene stakeholders across and beyond the industry to understand how COVID-19 has changed our perspective on health and ageing and what is needed to rise to the challenges in the aftermath of COVID-19. We will also discuss the major disruptors in the market that will reshape the life and health insurance industry over the coming years.


The Geneva Association

A revolution in pricing, product and profitability

On-demand recording

Exploring future pricing strategies and product innovation in a competitive insurance landscape.

As the insurance industry marches on towards a customer-driven and technology-enabled reality, there is no doubt that competition is becoming fierce among insurers.

In this live panel discussion, you will hear from 4 senior industry experts as they examine how insurers can reassess their product and pricing strategies to ensure long term ROI and ultimately gain a competitive advantage. From better understanding customer purchase behaviour, to exploring the opportunities dynamic pricing opens, this discussion will provide you with the tools needed to advance your product and pricing strategies into the future.


Insurance Innovators Webinars

Intelligent automation: reimagining insurance processes

On-demand recording

Exploring how intelligent workflows and emerging tech can transform carriers, streamline processes and deliver competitive advantage.

The insurance industry has come a long way over the past two decades, yet despite the advances, operational challenges remain today.

In this live panel discussion, you will hear from senior industry experts as they explore how carriers can leverage technology to create streamlined operational workflows. From enhancing AI capabilities to creating seamless employee experiences, join to find out what the carrier of the future will look like.


Insurance Innovators Webinars

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H),
Level 6, Bangunan AICB,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia 

Tel : +603 2712 8882

Email : customercare@mii.org.my

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