Avoiding Errors and Omissions Claims in The New Way of Working
7 December 2021
CAR & EAR - Practical Understanding of Coverages and Claims Issues
9-10 December 2021
Adopting a Multistakeholder Approach to Innovate Private Health Insurance in Asia
13 December 2021
Fire Clauses - How to Apply
The Right Clauses for Maximum Protection

13-14 December 2021
Diabetes, Hypertensions, Dyslipdaemia
and its Applications in Insurance (Life & Health)

14-15 December 2021
1 1
Scan the QR code or click HERE to view our
Virtual Learning Classes Microsite
Scan the QR code or click HERE to view our
Webinar Microsite

The Discovering Insurance Live Show: Episode 3

Introducing our next guest on ‘The Discovering Insurance Live Show’, Tan Jian Wei, Head of Pricing at AXA AFFIN Life Insurance Malaysia.

Jian Wei began his career as an actuarial pricing executive upon graduating from the University of Nebraska-Lincoln, US in 2009. With his track record of success spanning 12 years in the insurance industry, he is currently an Associate of the Society of Actuaries US, and on his way to becoming a qualified actuary. Jian Wei aspires to give back to the community through his profession, especially in developing simple and affordable insurance for the underinsured segments.

Click HERE for more details.

Special Webinar

Certification in Mastering Sales
26 October, 19 & 30 November 2021,
12 & 19 January 2022

10.00 a.m. - 11.30 a.m. (Malaysia Time)


Bill McDermott, LUTCF, LLIF
​Global Performance Solutions Group – Managing Partner & Lead Consultant

John Lensi, CLU®, ChFC®, RHU®, REBC®, CMFC, LLIF
​Global Performance Solutions Group – Managing Partner & Lead Consultant

Click HERE to register.

Future Urban Risk Landscapes and the Role of Insurance

The world’s population is growing, and that growth is essentially centred in cities. Though they bring huge economic and social benefits, cities are also exposed to an exponential rise in risks: climate change threatens to bring more extreme weather events; human density accelerates the speed at which infectious diseases spread; and social inequality can exacerbate the risks of social unrest and crime.

How will cities cope with this evolving risk landscape and how can insurers contribute to managing future urban risks? Our new report takes a close look at the dynamics of future urban risk landscapes in an attempt to answer these questions and puts forward a set of recommendations for insurers and public authorities to increase the resilience of urban populations.

This Risk Conversations webinar will elaborate the findings of the report and take a deep look at the implications of upcoming urban risks for the insurance industry.

The event will gather some of the leading experts on this topic to discuss the scope for innovative public-private partnerships and insurance solutions.

Click HERE for more details

MII in collaboration with Heriot-Watt University Malaysia

The Malaysian Insurance Institute (MII) and Heriot-Watt University Malaysia (HWUM) have successfully signed a Memorandum of Agreement (MoA) to strengthen and support academic and professional development in insurance. This MoA marks yet another important milestone for The Malaysian Insurance Institute as it underscores MII and HWUM’s continued commitment to support academic development and enhancing future capability and skills in the industry. Through this partnership, MII aims to provide members with opportunities to accelerate their professional development and give them an added edge of qualification for career growth. HWUM is offering 10% discount on published tuition fee to all active MII members including their spouses and children to join postgraduate programmes, undergraduate programmes and Foundation programmes offered at Heriot-Watt Malaysia Campus.

For more info on this special offering, email us at sales@mii.org.my.

Dear MII valued members and customers,

Please be informed that The Malaysian Insurance Institute (“MII”) is conducting a Customer Satisfaction Survey from 3rd December 2021 to 31st December 2021. To ensure the integrity of this survey, we have commissioned Metrix Research (“Metrix”) to carry out this exercise.

As MII strives to improve its products and provide effective support to the industry, we are committed to measure progress against our Vision, Mission and Critical Success Factors. The results of this survey provide valuable information about the effectiveness of MII’s work and form the basis for action points to shape the future of MII’s work.

Metrix will contact customers directly for feedback and the selection of our customers for this survey is done randomly by Metrix.

Please be assured that all responses will be treated in the strictest confidence. Should you have any queries pertaining to this survey, kindly contact our customer service representatives at customercare@mii.org.my and +603 2712 8882.

We thank you for your continuous support of MII.

Launch of Practice Examination

To help exam candidates prepare for the agents’ licensing examinations, we offer different types of practice questions via our Integrated Learning Management System (iLMS). MII’s Practice Examinations questions are developed to the same quality standards as real examination questions and will provide candidates with:

  • a realistic reflection of your level of understanding
  • a better idea on what topics to focus more on during your revision exercise
  • experience of the actual exam duration, so you know how much time you really have, to answer all questions
  • online accessibility, anytime and anywhere
Click HERE for more details.

Customer Service Channels

To ensure continuity of service and to better serve you during these times, we are continuously finding new and efficient ways to engage and assist you.

HERE are the Customer Service Channels that we have made available to keep us connected.

e-CMII Registration

The promotion fee of RM 400 is extended
till 15 December 2021
(for January 2022 examination session)

Grasp this opportunity now!

New Fee of RM 600 will take effect on 1 January 2022

Fellowship of The Malaysian Insurance Institute (FMII)

Looking forward to move towards the highest professional qualification?
Come lets join us to know more about the Fellowship programme to achieve great heights in insurance !!!
  • The MII Fellowship programme is designed to assist insurance practitioners across all sectors of the insurance and takaful industry to enhance their career prospects.
  • It is the culmination of a structured learning programme after completion of the Associateship of The Malaysian Insurance Institute (AMII).
  • It includes planned acquisition of skills and knowledge which will form an integral part of the personal and professional development programme.
Click HERE to learn more about MII’s Fellowship Programme

Looking to advance your career in the insurance industry?
Check out MII’s Recommended Role Based Learning Pathway!

MII’s structured learning path is designed for insurance professionals to acquire and master the requisite levels of technical knowledge and competency to perform their role effectively and efficiently.

Through the experiential learning journey in the Associateship of The Malaysian Insurance Institute (AMII) programme, insurance professionals will be better prepared to face the unique challenges in the business environment, as a competent, skilled and experienced professional. So to stay ahead and make your mark as a true insurance professional, this learning pathway will help you gain relevant and critical insurance fundamentals to advance towards higher order technical knowledge.

Click HERE to learn more about MII’s Recommended Role Based Learning Pathway.

Check out MII’s Customised Training!

Customised training is often associated with higher spending budget. However, taking a one-size-fits-all approach to training may not ultimately meet business goals.

At MII, we work closely with our clients to develop targeted and relevant training content specially designed to meet our client’s unique business needs. We also deliver customised programmes at a time and location that suits our clients, which is a cost-effective way to train groups of staff and enhances the learning experience.

Click HERE to learn more about MII’s Customised Training.

It’s the FINAL CALL for the 2021 membership special promotions!

New Membership Structure

MII has introduced two new membership categories that commensurate with all MII qualifications, summarised in the table below.

For the new membership period between January to December 2022, we are offering the promotions below for all registrations made before 31 December 2021.

Click HERE to learn more about the promotion.

Become an MII Member

Be part of us!

As an MII member, you will be given special access to industry updates, MII promotions and upcoming activities. We keep you ahead of the rest.
Click HERE to learn more about MII Membership.

Check your Membership Status

Click HERE to check your status.

Exclusive Member Benefits

Discover the FULL LIST to check your status.
MII Digital Badge Member Resources INSURANCE e-Magazine MII Alumni Group

New Membership Categories for MII Qualified Members!

In recognition of member qualifications and commitment towards professional excellence in the industry, we have revised the criteria for Individual Membership categories as follows:

CertMII : A holder of MII professional certification (CMII-General, CMII-Life, Professional Certificate in General Insurance Underwriting, etc) is eligible to apply or upgrade to the new category, MII Certificate member which come with post nominal designation, CertMII. AMII : A holder of AMII Level 1 or DMII (old framework) is eligible to apply or upgrade to the category, MII Associate member which come with post nominal designation, AMII. SnrAMII : A holder of AMII Level 2 or AMII (old framework) is eligible to apply or upgrade to the new category, MII Senior Associate member which come with post nominal designation, SnrAMII.

All the above categories will qualify for a digital badge for you to display your post-nominals, competencies and announce achievements online.

Click HERE to see other recognised qualifications for each category and apply for your membership accordingly.

Note: Recognition of these new qualifications is solely for membership purpose only and there will be no changes to the qualification awarded.

Special Promotion
MII-ANZIIF Dual Membership for MII Graduates

From now to 31 December 2021, you can APPLY, RENEW or REACTIVATE the dual MII-ANZIIF membership by paying for a one year subscription fee and get to enjoy a membership period until 31 December 2022.

ANZIIF Membership MII Professional Qualification MII-ANZIIF Membership: Bundled Annual Fee
Fellow CIP Fellowship of MII AUD450 (save AUD 225)
Senior Associate CIP Associateship of MII Level 2 / AMII AUD400 (save AUD 200)
Associate CIP Associateship of MII Level 1 / DMII AUD380 (save AUD 190)

Existing MII-ANZIIF members who have renewed their MII membership will be charged lesser from
the bundled fee.

Click HERE for more information on ELIGIBILITY, BENEFITS and HOW TO SUBSCRIBE for this promotion.

New Membership Benefit

MII Rewards is a new initiative by The Malaysian Insurance Institute (MII) to recognize members for their support and loyalty, exclusively for MII Fellow, Senior Associate, Associate & Certificate members. Click HERE to know how you can start to enjoy this benefit.

4 Tips for Setting and Achieving Career Goals
Every employee has professional goals they'd like to achieve and being able to do so in their current position is a key element of job satisfaction. Not only does it lead to more employee fulfillment, but those who can successfully complete their goals are more likely to receive raises and promotions, be more productive, and stay with the company than those that do not.
Read More
Key Considerations When Obtaining Cyber Insurance
Lately it seems that each day brings a new cybersecurity attack or data breach, with yet another hacker locking a company’s computer system and threatening to publish sensitive data or permanently block access if the company does not pay a ransom. Ransomware attacks have dramatically increased for two main reasons:
Read More
Designing a Seamless Digital Experience for Customers
Over the last couple of years, more and more companies have been trying to fundamentally reshape the way in which they interact with their customers — a trend that has been accelerated by the recent Covid-19 pandemic. Perhaps the biggest change firms have made is that, rather than having a few episodic interactions, they are trying to create a continuous relationship with their customers.
Read More
Getting Smart About Artificial Intelligence
Artificial intelligence and machine learning have become so prevalent that many businesses now heavily rely on algorithms to make decisions that can impact our daily lives, from security scans and medical diagnostics to mortgage approvals and customer service interactions. Indeed, the technology has become so ingrained into routine operations that there are serious concerns that AI does not just facilitate processes, but often dictates them—without effective oversight, transparency or accountability.
Read More

Selangor Book Fair 2021

More than 200,000 books from within and outside the country will be offered at the Selangor Book Fair 2021 at the Shah Alam Convention Center (SACC) here from 2 to 12 December.

The director of the Selangor Public Library Corporation said the 11 -day festival was also held in a hybrid manner to give those who could not attend to buy their favorite books. The book fair is open to public from 10 am to 9 pm while for Saturday and Sunday it is extended to 10 pm.

Read more

MII in collaboration with AIHR Academy

Through our partnership with AIHR we want to empower our members to learn the latest HR skills and lead the charge into 2022!

Information about these programmes is available at our AIHR dedicated webpage on MII’s website.

e-MACC Section 17A Online Learning Content (OLC)

The Malaysian Anti-Corruption Commission Act 2019 (MACC Act) Section 17A Online Learning Content (OLC) is now available for subscription on iLMS.

This module is designed to give you a solid understanding of the various concepts of bribery, corruption, and gratification in the Malaysian and insurance context. You will also learn about corporate liability provisions and types of offences and penalties provided under Section 17A.

To find out more about the module, click on this link or scan the QR code below:

To subscribe to the module, click here for the subscription manual or watch the following video:

For any inquiries regarding this offer, call us at +603 2712 8882 or email sales@mii.org.my.

London School of Sales (LSOS) Modules

In collaboration with the London School of Sales, we offer specialized e-learning modules in essential sales skills, sales management, and leadership techniques that will transform the way you sell. The two LSOS modules offered are:
  1. Essential Sales Skills
  2. Sales Management Toolkit (SMT)
To find out more about MII Microlearning Module, go to https://www.insurance.com.my/LSOS or email your interest and inquiries to sales@mii.org.my.
MII Microlearning Modules

On-demand learning through bite-sized Online Learning Content (OLC) is now available as microlearning modules! You can allocate a fraction of your time in your busy schedule to learn something new every day.

To subscribe to MII Microlearning Modules, go to MII iLMS. Watch this video Microlearning Subscription to know how to subscribe.

To find out more about MII Microlearning Module, visit MII Website or email your interest and inquiries to sales@mii.org.my

Online Learning Content (OLC) Development Services

As new technologies emerge and current technologies evolve, so do the way people learn. Companies are required to keep up with these changes to effectively build, cultivate and maintain a learning environment that is conducive for the workforce.

Since 2015, MII has established our very own inhouse e-Learning Team to cater to the learning needs of professionals in the insurance industry and beyond. This includes development of new and customised learning content in the form of OLC, conversion of existing and traditional learning content into OLC, and other e-Learning development consultation services such as Instructional Design services.

WHY choose MII e-Learning development services?
  • Fully-inhouse e-Learning development team Development experience for over 100 insurance-specific e-Learning content
  • Owner of the largest insurance library in the Asian region
  • Supported by a pool of insurance Subject Matter Expert (SME)
  • Hosting service on MII’s Integrated Learning Management System (iLMS)
For more information on MII’s e-Learning Development Services, email us at elearning@mii.org.my.

Request for a free 5-day trial access HERE

MII Online Learning Content (OLC)
Customer Experience Survey

Your feedback matters!

A million thanks to all our e-Learning subscribers! For continuous improvement of our e-Learning products and services, we actively collect feedback to improve our content development and provide our subscribers with the best possible learning experience. Just click HERE to complete this quick and simple survey.

Thank you for your support!


All MII Examinations are now conducted online

As the industry’s preferred examination facilitator and in efforts to cater to the current needs of our customers locally and internationally, MII conducts all its examinations fully online via two modes:

Computer-Based Examination (CBE)
CBE sessions are conducted at selected computer lab facilities throughout West Malaysia and East Malaysia. At these facilities, candidates can sit for examinations without having to worry about technical requirements and connectivity. The facilities are well-equipped with computers and an integrated exam system to ensure seamless and stress-free experience for all candidates. For the full listing on our CBE Centres, click HERE.

Virtual Computer-Based Examination (VCBE)

VCBE sessions are conducted online using video technology on digital platforms with remote live invigilation. The VCBE is a convenient and a safe option for those who wish to sit for examinations at the comforts of their home. For more details on VCBE requirements, guides and how to register, click on this LINK.

Additional 100 VCBE seats daily is now available!

MII is now offering 2 additional VCBE sessions apart from the current 4 VCBE sessions daily. These 2 additional sessions are to facilitate the individual candidates to sit their exam at the earliest date.

The sessions are at 10.00 am and 2.30 pm. This is a self-registration via MII ILMS portal at www.mii4u.org on first-come first serve basis and the closing date for the registration is 3 working days before the commencement of the examination

Issue 55: Defining the Workplace Culture

Organizational culture is a key component in the success of any organization, regardless of its size. However, aligning organizational goals, structure, processes, people, and culture is no easy feat, especially when many organizations are going through a digital transformation phase and employees working remotely.

What organizational culture does is that it creates the cohesion between people, jobs, and the workplace through common beliefs, strengthens organizational values and ultimately improves organizational operations. In these challenging times, it is important to remind ourselves to relook at our organization’s culture and how to promote positivity to improve talent acquisition and retention, increase employee engagement and lead to better business performance.

Specially for all our Newsweekly readers, here’s a FREE & FULL article from Issue 55 titled "Investing in the Culture of Ownership" for your reading pleasure!

Complimentary access to the full Issue is now available at https://miipublications.com.my/ for all MII Members.

All MII Members get complimentary access to MII’s quarterly INSURANCE e-Magazine.

To become a member, click HERE.

Alternatively, you can subscribe to the e-INSURANCE Magazine HERE.

Purchase MII textbooks and e-books HERE!

Head over to our e-shop NOW while stocks last!

FREE shipping for all purchases.

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