Professional Certificate in Life Assurance (PCILA)

This course introduces the fundamentals of the role of a Life Underwriter or Life Claims Assessor to insurance personnel who do not have any formal education in Life Underwriting or Life Claims. 

Candidates will learn the best practices in Life Insurance Underwriting or Claims in respect of two different streams of study, and this will be beneficial especially to those employed in the underwriting or claims department. 

Upon completion of the programme, a PCILA holder is eligible for exemption of 7 credits if he / she pursues AMII level 1.

Recommended For:
Life Underwriters or Life Claims Assessors, working underwriters or customer service personnel, marketing executives and claims support personnel

Minimum Entry Requirement:
SPM/GCE ‘O’ Level or equivalent or higher

Modes of Exam:
  • Computer‐Based Exam (CBE) - Click here to check our examination centre locations
  • Virtual Computer-Based Exam (VCBE) - Take your exam anytime and anywhere. See below for VCBE requirements.
Course Objective & Learning Outcomes
Course Objective:
The objective of the programme is to provide insurance personnel with the specific operational and analytical knowledge and skills to analyse and conduct a wide range of routine and non-routine life underwriting tasks or life claim task. The combination of both practical and theoretical aspects in this programme will support Life Underwriters and Life Assessor in their career development and job advancement. PCILA is also useful for customer service personnel and agents.

Learning Outcomes:

Stream A - Life Underwriting
At the end of the programme, participants would be able to:
  • define the roles and functions of a Life Underwriter
  • interpret the Life Underwriting process and its established guidelines
  • apply the Life Underwriting guidelines
Stream B - Life Claims
At the end of the programme, participants would be able to:
  • define the roles and functions of a Life Claims Assessor
  • interpret the Life Claims process and its established guidelines
  • apply the Life Claims guidelines

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H),
Level 6, Bangunan AICB,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia 

Tel : +603 2712 8882

Email :

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