Certificate of the Malaysian Insurance Institute (CMII)

CMII programmes are available in life and general insurance routes and are widely recognised by the industry. Upon completion of the programme, a CMII holder is eligible to apply for MII Certificate membership and upon payment of the requisite MII membership fee, to be accorded CertMII designation and digital badge.

Recommended For:
Malaysians and international students who would like to obtain professional certification in insurance studies.

Minimum Entry Requirement:
  • SPM or GCE O level
  • For those who do not have any of the above qualifications, must have at least 12 months working experience in the insurance industry and recommendation letter from company

Credit:

Only 3 credits are required for the completion of the CMII Programme.

Modes of Study:
  • Virtual Class. Click here to enroll.
  • Self Study. Click here to enroll.
  • eLearning. Only for learning purposes. Student opting for this mode still need to be physically present on-site to sit for the exam. Click here to subscribe.
Programme Outline
PART OUTLINE
PART A :
FUNDAMENTALS OF INSURANCE
  • Risk and Insurance
  • Insurance Principles and Market Practices
  • Legislation Governing Insurance
  • Insurance Law and Contract
  • Introduction to Loss Adjusting
  • Business Ethics and Code of Conduct for Loss Adjusters
  • Negotiating Effective Settlement
  • Customer Service Excellence
PART B :
MOTOR INSURANCE
  • Motor Insurance Key Features and Cover Available
  • Motor Insurance Documentation
  • Identification of Vehicles
  • Vehicle Construction & Terminology
  • Estimation System
  • Investigation And Verification of Motor Claims (Theft and Bodily Injury)
  • Guidelines on Claims Settlement Practices
PART C :
NON-MOTOR INSURANCE
  • Non-Motor Insurance Key Features and Covers Available
  • Non-Motor Insurance Documentation
  • Investigation and Verification of Non-Motor Claims
  • Loss Adjuster Reports
Learning Outcome
General Insurance Life Insurance
  • Understand what is meant by risk and it relates to insurance
  • Able to Illustrate the structure, management, and main aspects of corporate governance of insurance businesses
  • Able to illustrate the common functions within insurance organisations
  • Have an overview on the insurance marketplace, risk & insurance, underwriting and claims procedures
  • Applying principles of insurance in their work
  • An overview on insurance products available in the marketplace
  • Understand how the insurance market operates
  • Understand risk and insurance in the context of the insurance market
  • Understand insurance legal principles and its application to insurance policies
  • Understand life insurance underwriting procedures
  • Understand life insurance procedures for claims
  • Understand the conduct of life insurance business



Content
General Insurance Life Insurance
  • Risk and Insurance
  • The Insurance Marketplace
  • Principles of Insurance (Conventional and Takaful)
  • Insurance Regulations and Consumer Protection
  • Underwriting Procedures
  • Claims Procedures
  • General Insurance Products
  • Life Assurance Products


  • Risk and Insurance
  • The Insurance Marketplace
  • Principles of Insurance (Conventional and Takaful)
  • Insurance Regulations and Consumer Protection
  • Medical and Health Insurance
  • Legal Aspects of Life Insurance
  • Life Insurance Products
  • Life Insurance Premium Rating
  • Life Insurance Underwriting and Documents
  • Life Insurance Claims
Testimonials:
Hear what our students have to say about their experience at MII.
Learning is a Lifelong Process. There is no end to education. It is not that you just read a book, pass an examination, and then you are done with education. I learnt a lot from the CMII course, and it gave me a good and strong basic foundation to enhance my professional career and skills in Insurance. Thank you MII, for giving me this opportunity. Indeed, I thoroughly enjoyed the CMII course. I am currently pursuing AMII level 1 and will continue with AMII level 2 to pursue my career In Insurance.
Ms Chong Ju Wen Branch Assistant Manager at a leading general insurance company
I started doing the CMII because I was eager to learn all about the insurance industry, coupled with the realization that being an insurance agent is a big responsibility to shoulder. Completing the CMII made me ask myself: "Am I equipped to guide those around me and to make sound decisions for them and those around them?” And so it went. My journey into AMII continues...
Ms Saberame Sivaretnam Agent at a leading general insurance company
There is always something new to learn and our learning journey should never come to an end. Distance and age are not an excuse to stop learning. It is about how strong your will is to step further and accomplish your goals. MII has given me an opportunity to learn and enhance my knowledge and skills. I enhanced my knowledge and built a good foundation with the CMII Programme. I gained much experience by completing the CMII course; it is fun and fruitful. I am looking forward to following up with another course to step closer towards my professional development goals.
Ms Daphne Yong Nih Shyen Branch Manager at a leading general insurance company
When I was thinking about how to move forward in this insurance industry, MII offered the CMII course to their staff. I took this opportunity and enrolled myself for this course. This course changed my entire perception of insurance. I had always thought of insurance as a boring subject. CMII taught me the basics of insurance and for someone who had minimal knowledge in insurance, it was a great start. So, do not limit yourself. Nothing is impossible as the word itself says I am possible. Thank you.
Ms Kohila Krishnan, CertMII Executive, The Malaysian Insurance Institute

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H),
Level 6, Bangunan AICB,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia 

Tel : +603 2712 8882

Email : customercare@mii.org.my

Customer Service Virtual Office: Open from 10:00 a.m. to 12:00 p.m., Mon-Fri

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